Voyage Unique Brand
Voyage Unique is a brand that unites several companies that are operating tourism-related businesses in Mongolia. It was initially founded by Jamo Toraberu LLC, extended into several sectors, including Wellspring Voyage LLC in tourism and several lodges.
Voyage Unique represents the core values we share:
• Deliver real value to our customers - we understand the importance of time and money, and we work to deliver the things that matter without compromising your comfort;
• Operate in a way respectful of the environment - we conduct our business in an eco-friendly manner;
• Strive for excellence in service - we work to bring the best for our customers;
• We believe that we can get better every day by learning from clients and by nurturing supportive teamwork - united by our common values, we share our best practices and help each other to learn and grow;
• By doing this we find the true strength in ourselves to support local communities by conveying initiatives for locals in the long run and supporting their education and development.
Professional and Flexible
We interpret being professional as the ability to stay tuned to the needs of our customers. To gain this ability, we train our guides, drivers, lodge staff for the necessary skills as well as the comprehensive knowledge of the expectations of our customers. We look for attitude and knowledge in our guides, we make sure the drivers are experienced and reliable. We train our support team to be responsive and understanding. We help the vendors to deliver their best. We are very proud of lodge staff who have been the very foundation of our success.
We have our own lodges in every important destination in Mongolia. These lodges are built with unique ways - traditional Mongolian ger with modern ensuite bathrooms. We have been able to achieve ISO 9001:2015 international quality management system. Our lodges exemplify in Mongolia with their high-quality service, well-varied menus, and comfort options. By traveling with us, you will have no middle man access to all our lodges.
ISO 9001:2015 Quality Management System (QMS) is internationally recognized as the world’s leading quality management standard and has been implemented by over one million organisations in over 170 countries globally.
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
To be the leading tour company with superior, high-quality service and nature-friendly, sustainable, adhered to the responsible tourism principles in its activity.
Our values include:
• Run responsible business - Our customers will always be our priority. We focus on providing caring, heartfelt service and work to make their time in Mongolia comfortable, safe and full of good memories. We stay consistent in our goal to stay reliable.
• Respectful to nature: We follow ecotourism principles and operate in sustainable ways. We see the nature of Mongolia as the most important wealth of our company and our country.
• Real value: We know the value of time and money. We work to bring the best values to our customers and to the investors.
• Strong team: A core of the best service is our team. We are united by a common goal and created a friendly, supportive environment. We believe our team is the strongest.
• Support local community: Our success will reach the local community and will be shared for their benefits.
Voyage Unique Mongolia
- Check our team members, they are what makes us strong!
- We follow on the standards because we care.
- We interpret management as "growth in long run".
- We run travel business because we know how meaningful experience it can be.
- We work together with our partners so that both can be better.
- We help local community to share.
- Package tours to Mongolia
- Private trips tailored to your taste
- Buses and transportation within Mongolia
- Assistance in obtaining visa to Mongolia
- Luxurious lodge services Terelj National Park, by Lake Khuvsgul, and in Gobi.
- Trip advice
- Documentaries, photo tours, movie making.
- Special offers for expats and ambassadors.